We are constantly striving to enhance our production efficiency and deliver the best to our customers. To achieve this, we are focusing on addressing a critical challenge:

As part of our continuous improvement efforts, we focus on enhancing the mounting process to reduce melting effectively. Your expertise and insights are crucial in identifying root causes and implementing impactful solutions.

As part of our ongoing efforts to enhance customer experience, we are focusing on reducing cart abandonment across our channels. One of the key challenges we're addressing is

Quality Control (QC) rejections occur when our jewelry products do not meet the required standards, leading to delays and increased costs. We are seeking your ideas on how to reduce these rejections by improving our production processes and enhancing product quality.

we have observed an increase in gemstone changes in the production. Gemstone changing refers to replacing gemstones more frequently than initially planned, often due to stones not meeting quality standards, breaking, or going missing during production.

We invite you to submit creative ideas to boost engagement, sales, and traffic in our "Rising Auction" section. Consider how we can attract more customers to participate in the auctions and what new features or strategies we can implement to make the bidding process more exciting and competitive. Your ideas could encompass marketing strategies, user experience improvements, gamification elements, or any other innovative solutions.

VGL's extensive jewellery manufacturing process, from gem procurement to finished jewellery, has led to frequent "short closes" or incomplete shipments. Last year, only 80% of our order value was shipped. We aim to achieve a 100% shipment completion rate this year and need your innovative ideas to help us eliminate bottlenecks in our supply chain. Please share your suggestions on the innovation portal or directly with the supply chain team.

Now, you might be wondering, what's all the buzz about? Let's dive in! Put on your customer hat and remeber the unforgettable unboxing experience you had while receiving a product, we want to share the same feeling with our customers!